Systems of Engagement between Insurance Carriers and Independent Agents
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As agents, we often take for granted all the systems, processes, and tools that make our business run. In this Big Wig Series podcast, Jason Cass interviews the CEO of AgencyPort Software, Curt Stevenson and walks through what it means to adapt a product to the user of today.
Over 100,000 independent agents use AgencyPortal, an innovative platform that allows carriers to brand it their own . . . so we can look at it like a “behind-the-scenes software.” Curt Stevenson reveals the amount of research it involved so that the user’s preference is given the highest priority.
To develop the software, AgencyPort not only takes the carriers’ user requirements, but ensures that the platform is usable and ultimately fits the needs of the agent. This is an example of what it means to adapt to the pace of digital business.
Taken directly from their site: “Engaging outside the walls of the insurance company today means giving users what they want, when and where they want it, quickly and simply. If you don’t, someone else will.”
Jason Cass is a thought leader, speaker, agency owner and champion for the independent insurance industry. He is the founder of Agency Intelligence (AI), a place where insurance agents and agency owners can connect, share knowledge and work together to improve their agencies and move the industry forward.
Jason hosts two major insurance podcast series, Agent’s Influence and Agency Intelligence where he talks with those that influence the insurance industry and connects with independent insurance agents all over the country. He is also the author of the Amazon Bestselling book, Customer Service is Just Foreplay, and is working on his second book titled, The Great Separator.