Stress, Anxiety And Insurance, Delanea Davis Has The Cure

by | August 11, 2020



In this episode of Agents Influence podcast, host Jason Cass interviews Delanea Davis, the co-founder and CEO of Cloud 9 Online. Delanea talks about the benefits of the MediMed app and how her research abilities made her successful. They also discuss the significance of mental health in our society and understanding the impact of stigma on people with mental illness.

Episode Highlights:

  • Jason introduces Delanea Davis. (1:12)
  • Delanea shares that when she joined Travelers in 2006, they didn’t have a market research department, and she was brought in to build out the department and learn to show the organization how to bring the voice of customers, and agents into decision making. (4:13)
  • Is Delanea an iPhone or an Android user? (6:21)
  • Delanea shares the fascinating fact of the two devices. (6:49)
  • Delanea says that when she left Travelers, she formed a holistic wellness company. (7:31)
  • Delanea shares that technology was their catalyst in achieving their goal. (8:09)
  • What is the recent app that Delanea downloaded? (9:17)
  • Does Delanea love to win or hate to lose? (9:47)
  • Delanea shares that due to the pandemic, there has been a spotlight on mental illness as a huge problem. (10:51)
  • Delanea explains the benefits of their app. (12:08)
  • What does Delanea attribute to her success, skill or luck? (13:17)
  • Delanea mentions that Grit is a popular word in the entrepreneurial world. (15:47)
  • Where was Delanea born? (18:40)
  • Delanea shares her educational background and her career. (21:28)
  • Delanea says that she loves studying behavior, and people understanding what makes them tick and try to anticipate what they’re going to do next. (22:49)
  • Jason says that he really likes Delanea’s research ability. (24:57)
  • Delanea shares that she studied the Ph.D. level in organizational psychology and certification program in hypnosis. (27:24)
  • Delanea shares that the effectiveness of hypnosis blew her away. (27:55)
  • Delanea explains the difference between hypnosis and guided meditation. (28:41)
  • Jason talks about mental illness. (30:47)
  • Delanea mentions that in the ’70s, they didn’t know how to treat mental illnesses such as bipolar. (35:03)
  • Delanea says that there’s a way to release endorphins in your body naturally. (37:20)
  • Delanea shares that the opioid crisis is a bigger matter that she’s tackling with a team of passionate people. (38:02)
  • Jason shares his personal story about bipolar disorder. (38:38)
  • Delanea says that they partnered with Hartford healthcare, and they are doing a clinical trial with a chronic pain population. (41:16)
  • Delanea shares that if you meditate, you’re relaxing your mind for 10 minutes a day, and you literally change the physiology of your body which means, your body’s innate ability to heal itself is amplified, and you will have a better immune system. (42:57)
  • Delanea mentions that they started selling the product in February. (43:58)
  • Have we evolved as humans that this app is needed today, but may have not been needed? (46:23)
  • Delanea mentions that the current suicide rate is at its all-time high. (46:35)
  • Delanea shares that they have just recorded their first Muslim meditation because people can’t go to Mosques nowadays, due to the pandemic. (49:48)
  • What can they do when they’re feeling overwhelmed and they don’t have your app? (51:04)
  • If the loyal listeners want to find out more about your app, how could they reach out to you? (53:25)
  • Delanea mentions that she’s a LinkedIn rat, and she thinks that she probably has 27 published articles there. (53:41)
  • Delanea says that their consumer-facing app is free for 90 days, and it’s called Medi Mind. (53:51)
  • Jason says that he read a post on Facebook and he wants people to know that this is the reason why he talks about mental illness, for the same purpose. (56:37)

Key Quotes:

  • “If something doesn’t line up exactly the way you want it to when you want it to, it’s not your thing for right now… Something else always happens.” – Delanea Davis
  • “Interestingly, the love affair is always between the customer and the agent. You guys are the ones that hold the relationship close to your heart.” – Delanea Davis
  • “If you believe you need pills to not feel sad, to help you sleep, and to get rid of anxiety, you’ve created this spiral that… How do you ever get out of it? You know… This one’s a hot button for me.” – Delanea Davis

Resources Mentioned:


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