Sales Cultures and Why They’re Inefficient
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“Impossible is nothing!” – Muhammad Ali
In this podcast, Jason talks about the different types of organizational cultures. As agents, we’re exposed to the sales and service cultures and he argues that sales cultures are inefficient and why a service based culture retains customers, which achieves growth beyond a sales driven focus.
Is he wrong, or is he right? Listen to Jason Cass in another riveting solo podcast.
Don’t forget Grow Laboratory in Chicago where agents, just like you and I lay our strengths out on the table and walk through the Customer Experience Business Cycle together.
- TedTalk Speaker, Jeremiah Desmarais
- Erin Nutting, Arizona Wedding Insurance
- Chuck Blondino, Director of Agency Capabilities and Programs (Podcast, 2014)
Jason Cass is a thought leader, speaker, agency owner and champion for the independent insurance industry. He is the founder of Agency Intelligence (AI), a place where insurance agents and agency owners can connect, share knowledge and work together to improve their agencies and move the industry forward.
Jason hosts two major insurance podcast series, Agent’s Influence and Agency Intelligence where he talks with those that influence the insurance industry and connects with independent insurance agents all over the country. He is also the author of the Amazon Bestselling book, Customer Service is Just Foreplay, and is working on his second book titled, The Great Separator.