“Impossible is nothing!” – Muhammad Ali
In this podcast, Jason talks about the different types of organizational cultures. As agents, we’re exposed to the sales and service cultures and he argues that sales cultures are inefficient and why a service based culture retains customers, which achieves growth beyond a sales driven focus.
Is he wrong, or is he right? Listen to Jason Cass in another riveting solo podcast.
Don’t forget Grow Laboratory in Chicago where agents, just like you and I lay our strengths out on the table and walk through the Customer Experience Business Cycle together.