Renado Robinson: The Life and Day of Selling

by | January 19, 2021

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In this episode of the Agency Intelligence podcast, host Jason Cass interviews Renado Robinson, Owner of Crosswinds Insurance Agency. Renado talks about prospecting, growing his business and what it means to have a blended agency. 

Episode Highlights:

  • Renado shares a little background about himself and his career path. (11:57)
  • Renado mentions the first thing he does when he gets to the office. (20:29)
  • What’s Renado’s average account size by premium? (25:42)
  • Renado mentions his background in insurance and what they do. (26:17)
  • Renado explains why he calls his agency a blended agency. (27:11)
  • How long did it take for Renado to hire somebody? (28:04)
  • What does prospecting look like for Renado? (31:26)
  • Renado shares one of the jobs he had when he was in Atlanta and what made him successful at it. (38:14)

Key Quotes:

  • “If someone walks in the door, it’s your job to take care of them and not say this is not my job.” – Renado Robinson
  • “I tell my staff and anyone who asks me about my secret when it comes to selling, it’s the thrill of the chase.” – Renado Robinson
  • “Whatever you don’t do for a customer as an agent, another agent will do. Make sure you’re taking care of your customer at all costs. Make them think they’re the best thing since sliced bread and you’re guaranteed to keep that customer for a long time.” – Renado Robinson

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