In the Zone: Sales Onboarding, Voice Analytics, and Serving With a Purpose

by | March 22, 2021

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In this episode of the Age of Indiependence podcast, host Katlyn Eggar discusses all things content. When she’s not podcasting, she’s in the content creation zone! Hear what she has tackled lately in sales onboarding, machine learning, and strategic client care.

Episode Highlights:

  • Katlyn gives a little background on Quantum Assurance International. (4:53)
  • Katlyn talks about her role as Director of Education. (6:08)
  • Katlyn shares some of the projects that she’s been working on. (8:40)
  • Why is Katlyn so passionate about sales? (8:57)
  • Katlyn shares what it was like working with the education team at Quantum. (9:48)
  • Katlyn gives insight on two things that need to be done differently.(10:49)
  • Katlyn discusses what to do if your sales managers are stretched too thin. (13:58)
  • What’s the best way to introduce yourself to a new prospect? (17:25)

Key Quotes:

  • “Podcasting is something that I do as an opportunity to meet new people, and to be an active, positive contributor in the independent agency space.” – Katlyn Eggar
  • “I’m just really glad that my career landed me in this space, where I get to use my strength in being a process-oriented person, being a strategic person, and someone who loves sales. To be able to turn that into resources and content that are helping people build insurance careers, that at the end of the day, will change their lives for the better.” – Katlyn Eggar
  • “If you’re good at sales, you’ll be able to evaluate your marketing campaigns more effectively. If you’re really great at sales, you’re going to have an even stronger retention program. You’ll be able to create that team culture where the people that you’re bringing on and investing in can get up and running, learn new skills, be effective and really buy into what your agency’s doing.” – Katlyn Eggar

Resources Mentioned:

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