Hey InsurTech, Understand The Business You Are Trying To Change

by | July 3, 2020



In today’s episode of Agents Influence podcast, host Jason Cass interviews Bryan Falchuk, Best-selling author of the book Future of Insurance, executive coach, TEDx presenter, public speaker, and advisor to the insurance industry. Bryan talks about his insurance career and philosophy and what he’s doing to help the industry.

Episode Highlights:

  • Jason mentions his guest is a TEDx speaker. (1:17)
  • Jason Cass introduces guest Bryan Falchuk. (3:27)
  • Is Bryan an Android or an iPhone user? (4:50)
  • What was the last app that Bryan downloaded? (5:53)
  • Does Bryan love to win or hate to lose?  (6:36)
  • What does Bryan attribute to his success, skill or luck? (7:12)
  • Bryan shares how he got into the insurance industry. (9:31)
  • Bryan says he loves seeing opportunities and finding ways to seize it. (9:58)
  • Bryan says he wanted to be in a consulting company because he wants to see different things. (10:31)
  • Bryan shares that his first client at liberty mutual is David Long. (13:35)
  • Since Bryan became a CEO, where is he now? What is he doing? (15:11)
  • McKinsey and Beasley are the two sides of Bryan’s insurance career. (15:25)
  • Bryan decided to be independent because he wanted to write his book. (18:32)
  • Bryan says that if you are a trusted adviser and a trusted protector of the insured, you’ll be able to have a strong business with high retention growth. (40:36)
  • Bryan says that he spent time in agents’ offices listening to how frustrated they are. (41:19)
  • Bryan says that listening to our agents and customers is significant. (42:37)
  • What is the meaning behind the umbrella universal insurance’s logo? (42:54)
  • What is Bryan reading right now? (43:53)

Key Quotes:

  • “I love seeing the opportunity and finding ways to seize it.” – Bryan Falchuk
  •  I want to hear the good, the bad, and the ugly of what you did, what you were facing, how you innovated, how you move forward, despite those constraints, and despite those pressures, because I want to put out some lessons and some hope.” – Bryan Falchuk
  • “Wait until things that you have nothing to do with are beneficial to you.” – Bryan Falchuk

Resources Mentioned:


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