Doing it the same every time, everywhere is a lot harder than you think.
Mix in a constantly moving target that makes you do it different than before, and you’ve got a solid customer experience recipe.
It’s in the consistent evolution that your customers will find comfort and familiarity.
That’s what Joey talks with Christopher Cook about, of My Alliance Insurance, as he works towards more radical dependability.
Listen to Insurance in Your Words with Joey Giangola below…