Is Your Agency Connecting Its Decisions?
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The last time Jason and Joey went to head to head, Google Hangouts was a big thing and they talked about The Internet of Things (IoT).
In this Grow Show they talk about the customer experience and what it means to stand out and separate yourself from other agencies. And guess what? It has nothing to do with customer service. It’s about the entire experience they receive the moment they find your agency. Where can you remove the friction?
Are you seeing the dots? Is your agency structured so the best of the best are segmented into roles that demonstrate their biggest strength? Are you making the decisions in your agency to make yourself stand out? Tune in and get your minds riled up.
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Jason Cass is a thought leader, speaker, agency owner and champion for the independent insurance industry. He is the founder of Agency Intelligence (AI), a place where insurance agents and agency owners can connect, share knowledge and work together to improve their agencies and move the industry forward.
Jason hosts two major insurance podcast series, Agent’s Influence and Agency Intelligence where he talks with those that influence the insurance industry and connects with independent insurance agents all over the country. He is also the author of the Amazon Bestselling book, Customer Service is Just Foreplay, and is working on his second book titled, The Great Separator.